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Consulting advice: Help your clients save face
Saving face. This is a simple concept that is critical for consultants and sales people to understand. Never put your client in a situation where you are directly and publicly disagreeing with them....
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Consulting advice: be likable, be yourself
Being likable is a characteristic of all successful consultants. The more people “like” you, the more likely they will listen, interact, and be persuaded. This is not a controversial point, or a deep...
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Consulting advice: if you agree, stop talking
We all like to talk. This is not always good. It is often good to stop talking. Don’t re-iterate what the person said. Don’t overdo it on the paraphrase. If you agree, nod your head. Say “it makes...
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Consulting advice: Like your boss
There is significant evidence that shows that “liking your boss” is a huge source of work satisfaction. Put another way, if you don’t like your boss, you will not be happy. Accenture says 31% of...
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Do you have what you need?
This is my favorite expression. Do you have what you need? I usually ask it of at least 3-4 people a day. It’s simple, but clear. I believe it encapsulates the following thoughts: “I am busy, but I...
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I am here to make you successful
This is what consultants should be thinking. This is what consultants should be demonstrating through their work. When you have earned the right, say these words: I am here to make you successful....
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No more excel graphs, Tableau is the future
Tableau. Yes, this is french for Table. It is also the most user-friendly, powerful, and amazing desktop visualization tool for consultants. Tableau is a company based out of Seattle Washington,...
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Good consulting managers coach
I love coaching. It is one of the most meaningful parts of this consulting job. Sometimes I am more focused on coaching the junior resources than the client. Probably not a good mindset, but that is...
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Clear writing – explain it to me as if I were a kid
Frankly, many people are bad writers. They come in all shapes and sizes. Most of it takes years and years of reading and writing to correct. If you don’t know the elements of composition, or just...
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Idea fight club
I coined this phrase on my last project. This is the simple admission that consultants should be confident in their ideas – backed up by data, research, and thinking – and be willing to allow their...
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